Delivery and Shipping

You've placed your order and now you're anxiously awaiting your shipment?
We hear you!

We have a series of email notifications set up to update you on the status of your order every step of the way!

You will receive emails to confirm your order, when it is being processed, when it has shipped, when it is out for delivery, and when it is delivered.

Didn't receive your emails? We can help with that! But in the meantime, be sure to check your spam folder too.

USA: Shipping costs $5 USD, with free shipping on orders over $15 USD.

Canada: Shipping costs $7 CAD, with free shipping on orders over $20 CAD.

Please Note: We are currently working on a 5-7 business day lead time.

FedEx is facing extraordinarily high demand, so some customers may experience delays. 

More questions? We're here for you! Email us at info@thisisbrainbow.com with your name and order number and we will be happy to help you.